You only have one chance to make a good first impression!

Businesses have a matter of seconds to make a good first impression on a client. Understanding the value of how to greet clients, listen to their needs and move to action are so helpful for business professionals.

Students spend more time on technology and less time face-to-face with peers. It is my goal to provide students with an opportunity to practice etiquette whether through dining etiquette or interview preparation before they have their first real life ‘test’.

I want to help professionals and students make a good first impression!

Nancy Boatman does a phenomenal job presenting and discussing all the different aspects that come with dining and serving etiquette. The staff and management have discovered the full value of investing into our employees. Our members couldn’t have been more enthusiastic of how Nancy presented and educated our young adults with her Manners 101 etiquette class.
- Dane McLaird, General Manager, Idle Hour Country Club

Our practice was looking for a way to polish our interpersonal skills and differentiate our business in a competitive market. Nancy Boatman helped us understand the value of business etiquette in the modern workplace. We learned valuable relationship-building skills and the importance of showing respect to our patients and each other. We couldn’t be happier with the knowledge and skillset we gained from working with Nancy Boatman Etiquette.
- Tiffany Shropshire, Marketing Manger, Dermatology Consultants & Skin Secrets

Nancy did a fantastic job working with our staff; her ability to tailor content to each person in the room really reached our team and made her class beneficial and enjoyable. She demonstrated a clear grasp of not only overall etiquette skills but also situational scenarios our multifaceted business often deals with. Nancy shared information from handshakes to how to dress and from serving multi-course meals to sealing strong client relationships through written and verbal communication. We could not thank her, nor recommend her enough for her work with our team--thank you, Nancy! - Alainna Lantz, Director of Events , The Kentucky Castle

Nancy brings a fresh, updated approach to etiquette and how it relates in today’s world. She is engaging with teens, and they listen to her and remember her tricks of the trade when they may not have the same level of interest with their parents. - Resa B., Parent

Nancy led an etiquette dinner for my 13 year old son and about 15 of his friends, and she far exceeded all of our expectations! The boys learned SO much during the class, and were very engaged and entertained by Nancy. She kept them interested and made sure they felt comfortable. She was also very current with her presentation, including a discussion on texting etiquette in addition to all her teaching on manners for dinner and table conversation. Some of the boys thought it was going to be a painful evening, and ended up having a fun dinner with friends! I plan to do it again for my daughter and her friends, and maybe even a refresher for the boys in a year or two! - Julie D., Parent

My kids had the best time attending Mrs. Boatman's Mini Manners Class. Not only did they learn valuable life lessons, but they learned while eating cake! The following week, my children were so proud to show off their nice manners when we were out to lunch with family. I recommend this class for all children! - Allison S., Parent